The Crucial Observer

A journey of integrity: The Pioneer of Principles

April 30, 2025 · 4 responses

Our new business rise was matched by the downfall of business of our previous employer. Clients were turned off by poor customer service and the owner’s arrogance, belittling the success we had struggled to achieve. Eventually, the business was unable to maintain itself and was sold off, a testament to the consequences of neglect of ethical leadership.
Our new business was a family in the sense that together we made our decisions and everyone had an equal opportunity. Whereas I was the outside image of the company, on the inside was a team culture and of vision shared. We were going to try and purchase our old workplace in a bid to have it as one of our subsidiaries, but were discouraged due to the tarnished reputation that it had built up.
The wake-up call for the previous owner occurred too late. He approached several of us seeking assistance in the resuscitation of his ailing enterprise, but he was received by our firm business cards evidence of the triumphant company that we built with him. This is when he finally learned the lesson: people you treat them nice on the way up to the top since you will be in need of them on the return journey to the bottom.

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